August 31, 2020

Episode 6: The logger

In this episode, we have two brand new types of friction logs: "end-user" and "feature experience logs. We talk about the Principle of Least Astonishment (POLA) principle.

6: Friction Logs: Hey.com and NextJS 9.5 Update

Listen now:
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  • Hey.com Friction Log
    • Personas: Rick and Cesar
    • Goal: The Hey overall experience
    • Read the Friction Log
  • UX Interlude: Principle of Least Astonishment (POLA)
  • NextJS 9.5 Update Friction Log
    • Persona: Cesar
    • Goal: Implementing new features of NextJS
    • Read the Friction Log

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